{"id":1442,"date":"2019-10-16T16:21:23","date_gmt":"2019-10-16T09:21:23","guid":{"rendered":"https:\/\/kelurahan-josenan.madiunkota.go.id\/?page_id=1442"},"modified":"2026-02-02T11:07:52","modified_gmt":"2026-02-02T04:07:52","slug":"elementor-1442","status":"publish","type":"page","link":"https:\/\/kelurahan-josenan.madiunkota.go.id\/index.php\/elementor-1442\/","title":{"rendered":"Indeks Kepuasan Masyarakat"},"content":{"rendered":"<h2>SURVEY KEPUASAN MASYARAKAT<br \/>\nKELURAHAN JOSENAN<\/h2>\n<h2>Tahun 2025<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"417\" src=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2026\/01\/601389386_18412034776190608_7223503952197527246_n-600x417.jpg\" alt=\"\" srcset=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2026\/01\/601389386_18412034776190608_7223503952197527246_n-600x417.jpg 600w, https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2026\/01\/601389386_18412034776190608_7223503952197527246_n-392x272.jpg 392w, https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2026\/01\/601389386_18412034776190608_7223503952197527246_n-130x90.jpg 130w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Tahun 2024<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"417\" src=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2025\/09\/WhatsApp-Image-2025-09-23-at-12.29.59-600x417.jpeg\" alt=\"\" srcset=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2025\/09\/WhatsApp-Image-2025-09-23-at-12.29.59-600x417.jpeg 600w, https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2025\/09\/WhatsApp-Image-2025-09-23-at-12.29.59-392x272.jpeg 392w, https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2025\/09\/WhatsApp-Image-2025-09-23-at-12.29.59-130x90.jpeg 130w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Tahun 2023<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"417\" src=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2026\/02\/Indek-Kepuasan-Masyarakat-2023-600x417.jpeg\" alt=\"\" srcset=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2026\/02\/Indek-Kepuasan-Masyarakat-2023-600x417.jpeg 600w, https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2026\/02\/Indek-Kepuasan-Masyarakat-2023-392x272.jpeg 392w, https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2026\/02\/Indek-Kepuasan-Masyarakat-2023-130x90.jpeg 130w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Tahun 2022<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"545\" height=\"417\" src=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2022\/10\/20221013_124631-01.jpeg\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Tahun 2021<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"593\" height=\"417\" src=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2021\/10\/20211004_110222-01.jpeg\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Tahun 2020<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"505\" height=\"417\" src=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2021\/04\/20210420_200317-02.jpeg\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Tahun 2019<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"417\" src=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2019\/11\/IKM-600x417.jpg\" alt=\"\" srcset=\"https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2019\/11\/IKM-600x417.jpg 600w, https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2019\/11\/IKM-392x272.jpg 392w, https:\/\/kelurahan-josenan.madiunkota.go.id\/wp-content\/uploads\/2019\/11\/IKM-130x90.jpg 130w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Indek Kepuasan Masyarakat<\/h2>\n<h3>Indeks Kepuasan Masyarakat (IKM) adalah data dan informasi tentang tingkat kepuasan masyarakat yang diperoleh dari hasil pengukuran secara kuantitatif dan kualitatif atas pendapat masyarakat dalam memperoleh pelayanan dari aparatur penyelenggara pelayanan publik dengan membandingkan antara harapan dan kebutuhannya.<\/h3>\n<p><strong>Dasar Hukum<\/strong><\/p>\n<p>Survei Indeks Kepuasan Masyarakat dilakukan untuk melihat gambaran pelayanan publik yang telah diberikan kepada masyarakat\/pengguna berlandaskan pada :<\/p>\n<p>1.Undang \u2013Undang Nomor 25 Tahun 2009tentang Pelayanan Publik;<\/p>\n<p>2.Instruksi Presiden Republik Indonesia Nomor 1 Tahun 1995 tentang Perbaikan dan Peningkatan Mutu Pelayanan Aparatur Kepada Masyarakat;<\/p>\n<p>3.Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi No.14 Tahun 2017 tentang Pedoman Survei Kepuasan Masyarakat terhadap Penyelenggara Pelayanan Publik.<\/p>\n<h2>Kuisioner Survei Kepuasan Masyarakat Unit Pelayanan Kelurahan Josenan<\/h2>\n<p>\t\t\t<a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdx2JsvzkAscqdb9E7cVY8JbM9N7o18gxbY64VI7wJyWFyyiw\/viewform\"><br \/>\n\t\t\t\t\t\t<\/a><\/p>\n<h2>klik icon diatas<\/h2>\n","protected":false},"excerpt":{"rendered":"<p>SURVEY KEPUASAN MASYARAKAT KELURAHAN JOSENAN Tahun 2025 Tahun 2024 Tahun 2023 Tahun 2022 Tahun 2021 Tahun 2020 Tahun 2019 Indek<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"class_list":["post-1442","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kelurahan-josenan.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/pages\/1442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kelurahan-josenan.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kelurahan-josenan.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kelurahan-josenan.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kelurahan-josenan.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/comments?post=1442"}],"version-history":[{"count":45,"href":"https:\/\/kelurahan-josenan.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/pages\/1442\/revisions"}],"predecessor-version":[{"id":5802,"href":"https:\/\/kelurahan-josenan.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/pages\/1442\/revisions\/5802"}],"wp:attachment":[{"href":"https:\/\/kelurahan-josenan.madiunkota.go.id\/index.php\/wp-json\/wp\/v2\/media?parent=1442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}